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McAfee Security Newsletter |
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Hello! Welcome to the McAfee News, a monthly customer newsletter. Our goal is to keep you informed of anti-virus industry trends, ways you can make your job easier, and the tools McAfee offers to help you in your battle against virus security threats.
NEW WebShield appliances version 2.5 Available in May 2002 is version 2.5 of the WebShield appliances. This new software version for McAfee's award-winning anti-virus and content filtering appliances enables administrators to choose whether to run the appliances as transparent inline scanners, or in proxy scanning mode. Click here for more information about the WebShield appliances. McAfee WebShield e250 appliance awarded 'Product of the Year' by Network Magazine We are proud to announce that the McAfee WebShield e250 appliance has been awarded 'Product of the Year' by Network Magazine. The award, to be announced at the Networld+Interop Exhibition in Las Vegas, is awarded to products that stand out as "the most significant offerings in a particular market space, and that were available for deployment in the calendar year 2001". Click here for more information. Merisel joins the ASAP program Merisel, a US software licensing provider, has entered a partnership with Network Associates for McAfee Security's ASAP services. With more than two decades of experience in software distribution and licensing, Merisel strives to offer a wide variety of products and services to meet each customer's specific needs. Understanding the burden that anti-virus management can place on SMB businesses, Merisel has chosen to offer VirusScan ASAP through its reseller partners in an effort to alleviate strain on overtaxed IT departments. For more information about the services offered by Merisel, or click here to become a Merisel approved reseller. PrimeSupport announces a new web based service for Network Associates' customers PrimeSupport will launch a new web based service that will allow customers to unlock the technical expertise of PrimeSupport service teams more effectively. The new PrimeSupport Service Portal is a self-service platform for technical support that offers Network Associates' customers the ability to engage with the PrimeSupport service teams via the web. Our customers want choices in how they communicate their issues to experienced engineers on our side. Until now, the phone has been their best bet. Now, with this exciting new improvement to PrimeSupport, they can simply log a ticket via the Service Portal and feel confident that their issue will be resolved in the same timely manner that they have come to expect from PrimeSupport. The Service Portal contains the following features:
How Does PrimeSupport Service Portal Relate to the PrimeSupport KnowledgeCenter? When the Service Portal goes live for Priority, Connect and KnowledgeCenter customers, the KnowledgeCenter website will be transitioned to an End-of-Life phase. How You Can Learn More About This? Look for upcoming information on the Service Portal in the next issue of McAfee News. Click here for more information on PrimeSupport. You have received this message because you are a subscriber to the Network Associates or McAfee Web sites. To unsubscribe, please follow the instructions at the end of this message. This information update is available at no charge to all registered users of Network Associates website. * To change your email address, send a reply to this email address and to Subscribe@nai.com with the words, "change-address" in the subject line. In the body of the message include your old and new email addresses with the original message. Use the following format for email changes: OLD: enduser@olddomain.com NEW: Joseph_User@newdomain.com McAfee is a business unit of Network Associates, Inc. © 2001, Network Associates, Inc. and its affiliated Companies. All Rights Reserved. Privacy Policy Statement. | ||||||||||||
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